04/14/2024

At Buddhalicious, we want you to be fully satisfied with your purchase. If you’re not completely happy with your order, we’re here to assist you! Please take a moment to read our returns policy to better understand your rights and obligations regarding returns and exchanges.

1. Return Eligibility

You can return most new, unopened items within [insert number of days, e.g., 30 days] of receiving your order for a full refund or exchange. To qualify for a return, please ensure the following:

– The item is in its original, unused condition with all original tags and packaging intact.
– You have your receipt or proof of purchase.

2. Non-Returnable Items

Some items are non-returnable due to hygiene or safety concerns, including but not limited to:

– Opened or used camping gear (e.g., tents, sleeping bags, etc.)
– Underwear and swimwear
– Gift cards

3. Return Process

To begin the return process, please follow these steps:

Contact Us
Reach out to our customer service team to request a return authorization. Please provide your order number and the reason for your return.

Pack the Item
Carefully pack the item to avoid any damage during transit. Be sure to include a copy of your receipt or proof of purchase inside the package.

Ship the Item
Send the package to the address provided by our customer service team. Return shipping costs are your responsibility, unless the return is due to our mistake (e.g., incorrect item sent, defective product).

4. Refunds and Exchanges

Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within [insert number of days, e.g., 7-10 business days].

Exchanges
If you’d like to exchange an item for a different size or color, please follow the return process above and place a new order for the item you’d like. We recommend contacting us first to check the availability of the new item before returning the original.

5. Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 14 days of receiving your order. We’ll provide return instructions and cover the return shipping costs.

6. Late or Missing Refunds

If you haven’t received your refund within the specified time frame, please check your bank account again. If the refund still doesn’t appear, contact your credit card company or bank, as it may take some time to post. If you’ve done this and still haven’t received your refund, please contact us at [email protected].

7. Changes to This Policy

We reserve the right to update or modify our returns policy at any time. Any changes will be posted on this page with a new effective date. We encourage you to review our policy regularly for updates.

8. Contact Us

If you have any questions or concerns about our returns policy, please get in touch with us at:

Buddhalicious
[email protected]